Customer Testimonials

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DealerRater Sep 29, 2022

I worked with David Lyons in the service department. He was welcoming and friendly. Let me know what services would need to be done on my vehicle next and went ahead and priced those for me.

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DealerRater Sep 22, 2022

Very friendly and down to earth salesmen and financial reps...helpful in every way possible

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DealerRater Sep 21, 2022

The process at the dealership was easy we traded in our 1500 ram for a 2500 ram everything went really smooth, our salesman was very nice and knowledgeable in everything. went really smooth this is not our first vehicle that we bought from this place and we will continue buying more vehicles as needed thank you so much for making our process simple and fast and we love our vehicle thank you

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DealerRater Sep 16, 2022

The process was timely all the way around. The customer service was excellent. I would highly recommend this Chrysler location.

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DealerRater Sep 15, 2022

Adam was very nice and helpful. He didn’t give all the old sales pitches. He was honest and up front about details. Also his manager and Mr. Sewell who completed paperwork were helpful and pleasant. Thanks to all of you for making a stressful process (for me) so much easier!

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DealerRater Sep 11, 2022

Carl was great! He knew exactly what we wanted and just an easy transition. We were very well taken care of

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DealerRater Sep 8, 2022

Low pressure sale,friendly employees Marc was great answering all of our questions and helping us get in the vehicle we were looking for.

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DealerRater Sep 8, 2022

CHARLIE did a wonderful job doing Take care of my vehicle today and getting the parts ordered it needs to get fixed

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DealerRater Sep 7, 2022

Great people, always willing to help you out. We will always buy our cars here

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DealerRater Sep 3, 2022

They’re great about getting you in as soon as you get there. Always professional & waiting time isn’t bad also!!

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DealerRater Sep 2, 2022

Excellent customer service. Went the extra mile to make this deal. Completely happy and satisfied.

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DealerRater Aug 31, 2022

Most knowledgeable staff we had worked with in our vehicle search. Friendly and very quick to respond to phone calls and text. Worked hard to take care of us.

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DealerRater Aug 22, 2022

Fast and efficient! Great service. Polite and took the time to explain what and why parts were needed.

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DealerRater Aug 16, 2022

My first time using the Service Department at Glenn Freedom and all I can say is WOW! Eldon is the BEST and is so friendly and knowledgeable about Jeeps. I felt like a VIP the short time I was there and wouldn’t dream of taking my Jeep anywhere else now. It was sooo convenient to schedule my service appointment online, and select the services that I needed in advance; I even had to add something after my initial scheduling and the person that took my call added it to my appointment without a problem. Hands down the best experience ...

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DealerRater Jul 28, 2022

The service dept is phenomenal!in and out in a timely manor fir the service I had completed.

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DealerRater Jul 26, 2022

Tricia at Glenn Freedom was great at being informative and getting me in and out promptly for my oil change .

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DealerRater Jul 23, 2022

Experience was great and really appreciate the fast customer service. Up front and courteous with all information.

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DealerRater Jul 17, 2022

I really like my car. My experience at this dealership was great. The sales person was nice and helpful!

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DealerRater Jul 1, 2022

Eldon is the man , always takes care of whatever needs done with a big smile

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Cars Jun 28, 2022

Tina sold me a challenger and by far best saleswomen helped so much and was very patient highly recommend soon as I seen the car they were there to help the whole way through

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DealerRater Jun 23, 2022

This is my second purchase from here and will be a third in 3 years

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DealerRater Jun 22, 2022

They explained everything that needs to be done to our vehicle. Very pleasant to work with to.

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DealerRater Jun 22, 2022

Employees were very nice and professional. Salesman was helpful and informative and done the best he could to get us a good price.

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DealerRater Jun 16, 2022

Greeted immediately and very friendly, service was extremely fast. My technician explained what he was doing and did it very quickly. Brought me my keys and said I was ready to go in about 20 minutes.

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DealerRater Jun 11, 2022

They were very helpful and great place to deal with. They answered every question I had, gave me a payment where I wanted to be and even brought it to me

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DealerRater Jun 6, 2022

I had a great experience at Glenn’s freedom. Will purchase next car here. Awesome.

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DealerRater Jun 4, 2022

Me and my man both drive over 100 miles each to go here, enough said.. We both have purchased several brand new and used vehicles from Glenn Freedom

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DealerRater May 21, 2022

Cody was so helpful amd a pleasure to work with. I appreciate how friendly and helpful everyone was

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DealerRater May 21, 2022

Ryan sold me a car and was absolutly the best salesman ive ever encountered. Very helful,very knowledgable and not pushy at all! Made the experience smooth and great. Will def return my business to not only glen but specifically ryan!!!

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DealerRater May 14, 2022

Great experience Rayan Hudson was great to deal with.Would buy again from Glenn freedom.This is my second car from them.

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DealerRater May 10, 2022

They have answered my question and all work as been completed accurately and timely. The employees have been curtious and friendly.

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DealerRater May 7, 2022

Good service and friendly knowledgeable personal. Have used them since I bought the car there.

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DealerRater Apr 19, 2022

Quick in and quick out for factory recall work. Waiting room snacks and coffee is a nice touch.

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DealerRater Apr 11, 2022

Staff at the dealership were very friendly. Pricing was fair compared to over dealerships. Would visit again for future car needs.

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DealerRater Apr 5, 2022

Very friendly had bought 2 vehicles here before worked with to get what I needed for my trade in

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DealerRater Apr 1, 2022

Honest up front with repair cost. Did what was agreed to be done on the truck.

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DealerRater Mar 27, 2022

They were friendly, took time to listen and answered all of my questions. The purchasing process was painless.

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DealerRater Mar 24, 2022

I want to commend Mike Church for providing an exceptional buying experience. He was attentive to all my needs in building my truck to exact specifications. He addressed all concerns and got back to me in a timely manner if there was information that he had to gather. He even facilitated a change in paint color after original order was placed. He got the district sales manager involved in order to affect these changes. He stood by and honored the original price in spite of several manufacturer price increases. He kept me informed through the 6 month build process . He was ...

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DealerRater Mar 15, 2022

Jeff Taylor sold me my truck I feel like he is second to none #1 kinda guy. Eldon in the service department treated me like I was #1.. Great service!

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DealerRater Mar 9, 2022

The service is always excellent and the staff is terrific. Would highly recommend to everyone

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DealerRater Mar 8, 2022

It was a nice experience and I would not hesitate to go and see them again.

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DealerRater Feb 7, 2022

This dealership was great with everything and very kind. Fixed our issue perfectly. Only complaint is communication. Whenever we called it would go to voicemail and had a hard time getting a timeline of when our truck would be done. They did give us a loaner vehicle that was perfect while waiting!

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DealerRater Feb 6, 2022

Very happy with everything very friendly staff explained everything told us everything up front about the deal

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DealerRater Feb 1, 2022

Cody went above and beyond to make it easy to purchase our new car. He answered all of ours questions and made a very fair deal. Appreciate no haggling and ease of purchase.

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DealerRater Jan 21, 2022

Best dealer with the best deals in town. Caleb and Michael were awesome and saved me from my horrible financial company saving me a ton on a better APR. This is my second jeep with them and it won't be my last.

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DealerRater Jan 18, 2022

Well pleased, appointment was on time, friendly, courteous service , everything went smoothly and all personnel was knowledgeable and experienced

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DealerRater Jan 18, 2022

Glenn was great to work with. I’m from out of state but they made doing business easy. Their people were very helpful throughout the entire process. They even delivered my new RAM truck right to my door for a reasonable additional fee (saved me a 10 hour round trip). I would definitely consider them in the future. Dean

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DealerRater Jan 17, 2022

On this anniversary, I wanted to tell you about my service experience last year. The first week of 2021, my Ram had a serious mechanical failure. Fortunately, the issue was covered by warranty, and the service department worked diligently with Chrysler to complete the required paperwork. Also, I was fortunate that the dealership had the required parts. Unfortunately, they estimated that the repairs would take a week or two to complete. I was concerned as I had just been informed that my grandmother had been admitted to the hospital. This was even more distressing as my parents contacted me on the 14...

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DealerRater Jan 16, 2022

Friendly and knowledgeable salesman, cleanliness in all departments of building, got lots of help getting my truck paired to my devices

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DealerRater Jan 15, 2022

Friendly staff and always willing to answer any questions I had. Recommend to anyone wanting to buy a new car

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DealerRater Jan 14, 2022

Brought in for some warranty service work, had to reschedule 3 times due to work conflicts, they were very accommodating to reschedule. They have a Local shuttle service which is super nice to go within the city while vehicle is being worked on. We drive here over going to our local dealer because they didn't give good service and lost our business and Glenn dodge gained it! Thanks

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DealerRater Jan 8, 2022

Ryan Hall was amazing,. He was patient and handled all of our needs. Thank you Ryan.

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DealerRater Jan 6, 2022

Performed an oil and filter change in a timely fashion while I waited. Had a clean comfortable waiting area and attentive staff. Quite professional.

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DealerRater Jan 5, 2022

The service is great. Wonderful communication is wonderful. I will be back with my jeep.

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DealerRater Jan 1, 2022

Jeff Hounshell was one of the most professional sales associates I have encountered. He answered every question promptly and accurately. From the initial introduction through executing the purchase. The negotiation process and figures were fair up through and including the closing terms of our purchase of a new Jeep Grand Cherokee. Hounshell was also most knowledgeable about the features of the vehicle. Explanation in a clear and concise manner. Upon completing the purchase, he quickly established linkage of the vehicle with our mobile devices without the need to reference written instruction. He completed the formatting from memory. Great experience with ...

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DealerRater Jan 1, 2022

Great customer service. Good people. Respectful. Just all around a good experience. Would recommend to friends

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DealerRater Dec 29, 2021

Had a great experience with the guys! Amazing customer service! Will return in the future.

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DealerRater Dec 21, 2021

They have a very good service department. The advisors are very friendly They also have a nice waiting area

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DealerRater Dec 18, 2021

Great service. Ashley was super helpful! Definitely recommend this dealership for anyone looking to buy a vehicle.

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DealerRater Dec 16, 2021

The service was great. The waiting area was clean and neat with water and snacks.

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DealerRater Dec 5, 2021

Everything was done very professionally and we would especially like to thank our salesman John Brock for helping us get through the whole process of buying our new vehicle!!!

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DealerRater Dec 1, 2021

Great dealership easy to deal with Carl and Seth were great to do business with

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DealerRater Nov 30, 2021

Kevin did a great job getting me into a truck I wanted and at a price I was very happy with. Finance explained everything clearly and patiently

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DealerRater Nov 21, 2021

Our salesman was David Kubiluls and was very helpful and not overbearing. The finance team was efficient and courteous ! Good buying experience !!!!!!!!

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DealerRater Nov 19, 2021

Scheduling was efficient and work was performed in a timely manner. All employees were very personable.

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DealerRater Nov 8, 2021

Absolutely the best service on my vehicle I have ever experienced, great job and no problems!!

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DealerRater Nov 6, 2021

Thankful for all the kindness and professionalism shows me with my buying experience. Would definitely recommend the dealership to anyone who wants or needs a vehicle!

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DealerRater Nov 5, 2021

This was my best service experience ever. I went for an oil change and you found a major problem. Eldon’s prompt texts and explanations were wonderful. This is the third car I have bought from Freedom and I will be back. Eldon needs a raise.

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DealerRater Oct 28, 2021

I had an appointment this am for my second oil and filter change and also tire rotation,everything went well

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DealerRater Oct 26, 2021

I've bought 2 vehicles here now. Friendly staff & easy to work with during the whole process!

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DealerRater Oct 25, 2021

They did a great job servicing my vehicle and keeping me updated along the way.

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DealerRater Oct 20, 2021

Very friendly, knowledgeable & helpful staff! We have always had a great experience here. We are always pleased to purchase from here.

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DealerRater Oct 16, 2021

The salesman was very curtious , helpful and very nice. He wasn’t pushy in any way. Me & my family was very comfortable talking to him

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DealerRater Oct 13, 2021

Friendly, professional staff. We enjoined our time buying a Jeep. The salesman was very knowledgeable about all of the product lines Freedom Jeep carries.

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DealerRater Oct 12, 2021

The service department is excellent. When I call to make an appointment, they already know it's me and have the information on my 2018 Jeep Wrangler in front of them. I always ask for Eldon.

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DealerRater Oct 4, 2021

Ryan was absolutely fantastic! This was my first time getting a car mostly on my own, and Ryan made it incredibly simple and stress-free. When I need to get another car (hopefully in the distant future), I hope to work with him again.

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DealerRater Sep 29, 2021

Nice place! Great service! Any times you can get Help from them. Thanks for all!

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DealerRater Sep 17, 2021

Excellent service. Performed all work quickly and informed me of any other things that might need to be done.

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DealerRater Sep 8, 2021

Happy with the experience,Good people I would recommend them,Good Inventory too choose from Good price range ,in and out in a timely fashion

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DealerRater Sep 4, 2021

Worked very hard to get us the best deal! Great service, staff went above and beyond. Would definitely recommend to anyone looking for personalized friendly service.

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DealerRater Aug 31, 2021

My experience here was great! Ms. Brandi Downs helped us with purchasing a vehicle, and went above and beyond to ensure every need was met! Best customer service I have ever had while purchasing a vehicle, and I will definitely be back!

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DealerRater Aug 27, 2021

Could not have asked for a smoother car buying experience. This was our first purchase with this dealership and we will definitely be back when the need arises for another vehicle.

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DealerRater Aug 25, 2021

David Kilbulis did a great job. I pressure and was very knowledgeable about the car

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DealerRater Aug 23, 2021

Highly recommend this dealership. Professional, courteous, organized. Seth and Carl top notch! Would purchase from here again without hesitation!

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Cars Dec 29, 2020

Excellent repaired that day ,computer read the problem they replaced thermostat ,that fixed the problem. I did not have an appointment . Valerie always makes it easy to get the job done.

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Cars Nov 14, 2020

We have purchased two new cars from Glenn Freedom and are in the process of ordering and buying a 2021 Dodge Challenger RT Scat. The customer service had been prompt and the people I have spoke. With have provided all the information I have requested. Carl is my main salesperson and I’ve also worked with Tim. They are both very knowledgeable, patient and have made my experience a good one.

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Cars Jul 10, 2020

Erik in service was my contact and he was wonderful to work with and kept me up to date the entire time. If you have a chance to pick your service advisor ask for Erik. Very professional

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Cars Jun 28, 2020

Was looking for a great priced ,nice looking vehicle. Glenn's Freedom business was far best priced than anyone around! My salesperson "Coty" went above and beyond. I definitely recommend this young man. He was very helpful in many ways I enjoyed doing business with him and the entire staff. I walked away very satisfied! Anyone looking for a dealership in Lexington, Kentucky, Glenn's Freedom is the place to go and Coty is the guy to see....Trust me,he will do his best to help you and take the time to explain any questions you may ...

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Cars Jun 14, 2020

Absolutely LOVE! We worked with Nick and he was so amazing and helpful. He was never pushy or overbearing. He got us exactly what we wanted with no money down and at an affordable monthly payment! We live in WV and they delivered the Jeep right to our door with no issues! Would absolutely recommend 10/10! They have lifelong customers from my family now! Thank y’all for everything and making the purchase go smoothly and seamlessly!

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Cars Jun 10, 2020

Went to look at a Nissan Murano,but it had a orange/red sticker on it,so dealership was simply going to wholesale it.(too much wrong with it allegedly)Wished that I could have had the opportunity to test drive it and decide for myself wether or not it too much or not.

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Cars Jan 14, 2020

From my initial conversation to signing the contract, everything about my experience was seamless and pressure free! Huge shoutout to Wes and the entire team at Glenn’s Freedom!

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Cars Mar 26, 2019

Had to take my Jeep in for an air bag recall. Great service !!! Mitchell was Great!! I'll definitely be going back if I need anymore work done on it! I wish I would have bought my Jeep here!!!

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Cars Apr 1, 2018

My last four cars were models from 1980, 1992, 2005 and 2016. So, I don?t buy a car every day and am not a fan of any of it. However, Jeff and Tom were awesome. Great price and they made it so easy it was fun First place I?ll look next time.


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